Privacy Policy

Last Updated: January 14, 2026

1. Introduction

Welcome to Aliqa Inventory ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") available on the Google Play Store.

By downloading, installing, or using our App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our App.

2. Information We Collect

We collect several types of information from and about users of our App:

2.1 Personal Information

  • Name and contact information (email address, phone number)
  • Account credentials (username, password)
  • Profile information (profile photo, role, job title)
  • Authentication tokens and session data

2.2 Device Information

  • Device type, model, and manufacturer
  • Operating system version
  • Unique device identifiers (Android ID, device serial number)
  • Mobile network information
  • IP address

2.3 Usage Information

  • App interactions and features used
  • Scanning activities (barcode, QR code scans)
  • Order processing and inventory management activities
  • Timestamps of activities
  • Error logs and crash reports

2.4 Permissions We Request

  • Camera: Required for scanning barcodes and QR codes for inventory management and order processing
  • Storage/Photos: Required for uploading product photos and accessing images for inventory management
  • Notifications: Required to send push notifications about order updates, inventory alerts, and important system notifications

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Our Services: Process orders, manage inventory, track shipments, and facilitate communication between users
  • To Authenticate Users: Verify your identity, manage your account, and ensure secure access to the App
  • To Send Notifications: Deliver push notifications about order status, inventory updates, and important alerts
  • To Improve Our Services: Analyze usage patterns, identify issues, and enhance user experience
  • To Ensure Security: Detect and prevent fraud, unauthorized access, and other security threats
  • To Comply with Legal Obligations: Meet regulatory requirements and respond to legal requests
  • To Provide Customer Support: Respond to your inquiries, resolve issues, and provide technical assistance

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With Your Consent: When you explicitly authorize us to share your information
  • Service Providers: With trusted third-party service providers who assist us in operating our App, conducting our business, or serving our users, provided they agree to keep your information confidential
  • Legal Requirements: When required by law, court order, or government regulation, or to respond to legal process
  • Protection of Rights: To protect our rights, privacy, safety, or property, or that of our users or others
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using SSL/TLS protocols
  • Encryption of sensitive data at rest
  • Secure authentication mechanisms (JWT tokens)
  • Regular security assessments and vulnerability testing
  • Access controls and monitoring systems
  • Regular security updates and patches

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

6. Push Notifications

Our App uses Firebase Cloud Messaging (FCM) to send push notifications to your device. These notifications may include:

  • Order status updates and confirmations
  • Inventory alerts and stock level notifications
  • System notifications and important announcements
  • Account-related notifications

You can manage your notification preferences through your device settings or within the App settings. You may opt out of push notifications at any time, though this may limit certain features of the App.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

If you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required to retain it for legal, regulatory, or business purposes.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal information
  • Portability: Receive a copy of your data in a portable format
  • Objection: Object to or restrict certain processing activities
  • Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

9. Third-Party Services

Our App may integrate with third-party services, including:

  • Google Firebase: For push notifications, analytics, and app functionality
  • Google Play Services: For app distribution and updates
  • Third-Party APIs: For order processing and inventory management

These third-party services have their own privacy policies and terms of service. We encourage you to review their privacy policies to understand how they collect, use, and share your information. We are not responsible for the privacy practices of these third parties.

10. Children's Privacy

Our App is not intended for children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information from our servers.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

By using our App, you consent to the transfer of your information to these countries. We will take appropriate measures to ensure that your information receives an adequate level of protection in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

  • Posting the updated Privacy Policy in the App
  • Updating the "Last Updated" date at the top of this Privacy Policy
  • Sending you a notification through the App (if significant changes are made)

Your continued use of the App after such changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect, use, and disclose
  • The right to delete your personal information
  • The right to opt-out of the sale of your personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

14. GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:

  • The right to access your personal data
  • The right to rectification of inaccurate data
  • The right to erasure ("right to be forgotten")
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing
  • Rights related to automated decision-making and profiling

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@aliqa.com

Support Email: support@aliqa.com

App Name: Aliqa Inventory

We will respond to your inquiry as soon as possible and within the timeframes required by applicable law.

16. Consent

By downloading, installing, or using Aliqa Inventory, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with this policy, please do not download, install, or use our App.

This Privacy Policy is effective as of the date stated above and applies to all users of the Aliqa Inventory mobile application.